common questions

How long will it take for my order to arrive?

Shipping times vary by destination. Please check our shipping page for more details.

Can I return the item?

no! International trade policy does not allow the return of sensitive products.

How long does shipping take?

For local orders in Saudi Arabia, shipping usually takes 5-7 business days.

Is your website secure with my personal information?

Yes! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will only be used once when you purchase your product. Then your credit card information will be deleted.

What payment methods do you accept?

We accept a variety of payment methods, including Apple Pay, Visa, Master, Mada, American Express, and others.

What do I do when I have a problem/complaint?

Please contact us through the communication channels available through our website, then the response usually takes 1-2 business days, and the complaint will be resolved within 7-9 business days.

All you have to do is visit our contact page so we can help you.

More questions... Contact us